Privacy Policy
Gantours Privacy Policy
Gantours is part of the Gantours Group which includes Gantours International and Gantours Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Gantours collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Gantours with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- We use Google Analytics to provide feedback and data.
How do we collect your data?
You directly provide Gantours with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- We use Google Analytics to provide feedback and data.
Gantours may also receive your data indirectly from the following sources:
- Google Analytics
How will we use your data?
Gantours collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- To better understand our client base for more effective promotion and marketing.
If you agree, Gantours will share your data with our partner companies so that they may offer you their products and services.
- We will only share your necessary information with our partner companies in order to provide our services such as Airport pick up or tour details so we can provide the best experience possible.
When Gantours processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Gantours securely stores your data at Farharbor booking system. Our emails are end to end encrypted using Google Workspace.
Gantours will keep your booking details for the legal duration as dictated by Irish law. Once this time period has expired, we will delete your data by removing it from our Google Workspace account.
Marketing
Gantours would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
- No applicable.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Gantours from contacting you for marketing purposes or giving your data to other members of the Gantours Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Gantours would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Gantours for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Gantours correct any information you believe is inaccurate. You also have the right to request Gantours to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Gantours erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Gantours restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Gantours’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Gantours transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 0868375955
Or write to us: info@gantours.ie
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Gantours uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Gantours uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Gantours uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Gantours sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Gantours website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Gantours keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about Gantours’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@gantours.ie
Call us: 0868375955
Or write to us at: 205 Cube 3, Beacon South Quarter, Sandyford, Dublin 18
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Gantours has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: info@gantours.ie
Address: 205 Cube 3, Beacon South Quarter, Sandyford, Dublin 18
