Reserving Your Tour with GanTours
Within 48 hours of reserving your tour with GanTours, we will personally send you an email thanking you for your reservation. If you do not receive this email within 48 hours of making your reservation. Contact us immediately as perhaps the incorrect email was entered upon booking. We will have a copy of your reservation but will need to be able to communicate with you to agree a pick up time and location.
Please contact us at GanTours to ensure that we have the correct contact email and cell phone details for you. GanTours reserve the right to cancel a reservation within 36 hours of a reservation being made. Should we at GanTours have to cancel or amend a reservation in any way, we will contact you within 36 hours of you making the reservation as we aim to ensure a realistic, fair and satisfactory outcome to you, our client. We at GanTours pride ourselves on our professional reputation and understand the enormous trust, belief and investment that you, our clients, place in us.